Privacy Policy

Effective date: 27th of July, 2025

At Optron Orbit ("Optron"), we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information as described in this Privacy Policy.

Remember that your use of Optron's Services is at all times subject to our Terms of Service. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.

If you have a disability, you may access this Privacy Policy in an alternative format by contacting hello@optron.app.

Privacy Policy Table of Contents

• What this Privacy Policy Covers
• Personal Data
  • Categories of Personal Data We Collect
  • Categories of Sources of Personal Data
  • Our Commercial or Business Purposes for Collecting Personal Data
• How We Share Your Personal Data
• Tracking Tools and Opt-Out
• Data Security and Retention
• Personal Data of Children
• Indian Privacy Rights
• International Data Transfers
• Changes to this Privacy Policy
• Contact Information

What this Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. "Personal Data" means any information that identifies or relates to a particular individual and also includes information referred to as "personally identifiable information" or "personal information" under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don't own or control or people we don't manage.

Personal Data

Categories of Personal Data We Collect

This list details the categories of Personal Data that we collect and have collected over the past 12 months:

Profile or Contact Data

• First and last name
• Email address
• Date of birth
• Physical address
• Phone number
• Unique identifiers such as passwords

We share this data with:

• Service Providers
• Parties You Authorize, Access or Authenticate

Payment Data

• Payment card type
• Last 4 digits of payment card
• Billing address, phone number, and email
• UPI ID (where applicable)
• Bank account details (for direct transfers)

Shared with:

• Service Providers (specifically our payment processing partners)

Device/IP Data

• IP address
• Device ID
• Domain server
• Type of device/operating system/browser used to access the Services

Shared with Service Providers and Parties You Authorize, Access or Authenticate.

Web Analytics

• Web page interactions
• Referring webpage/source
• Non-identifiable request IDs
• Statistics of interaction between device/browser and Services

Shared with Service Providers and Parties You Authorize, Access or Authenticate.

Social Network Data

• Email address
• Phone number
• User name
• IP address
• Device ID

Shared with Service Providers and Parties You Authorize, Access or Authenticate.

Other Identifying Information You Voluntarily Provide

• Information in emails or letters you send us
• Feedback and survey responses
• Support requests and communications

Shared with Service Providers, Business Partners, Parties You Authorize, Access or Authenticate.

Categories of Sources of Personal Data

We collect Personal Data from:

• You (directly via account creation, emails, surveys; automatically via cookies, app usage, device information)
• Third Party Vendors (analytics providers, support vendors)
• Social media platforms (when you connect your accounts)
• Payment processors and financial institutions

Our Commercial or Business Purposes for Collecting Personal Data

• Providing, customizing and improving Services
• Marketing the Services
• Corresponding with You
• Processing payments and transactions
• Providing customer support
• Meeting Legal Requirements and Enforcing Legal Terms
• Fraud prevention and security

How We Share Your Personal Data

We disclose your Personal Data to:

• Service Providers (hosting, analytics, support, payment processing)
• Business Partners
• Parties You Authorize, Access or Authenticate
• Government authorities (when required by law)

Also disclosed as needed for:

• Legal Obligations and compliance with Indian laws
• Business Transfers (merger, acquisition)
• Protecting rights, property, or safety
• Aggregated or anonymized data (which cannot identify you)

Tracking Tools and Opt-Out

We use cookies and similar technologies (pixel tags, web beacons, JavaScript) to operate and improve Services. Types include:

• Essential Cookies (necessary for basic functionality)
• Functional Cookies (remember your preferences)
• Performance/Analytical Cookies (help us understand usage)
• Marketing Cookies (deliver relevant advertisements)

You can manage cookie preferences via your browser settings. Please note that disabling certain cookies may affect the functionality of our Services.

Data Security and Retention

We protect your Personal Data using physical, technical and administrative security measures. We implement encryption, access controls, and regular security assessments to safeguard your information.

You are responsible for protecting your account credentials and keeping your login information secure. Please notify us immediately if you suspect any unauthorized access to your account.

We retain Personal Data while you have an active account or as needed for legal obligations, dispute resolution, or legitimate business purposes. When we no longer need your Personal Data, we will securely delete or anonymize it. Aggregated and anonymized data may be retained longer for analytical purposes.

Personal Data of Children

We do not knowingly collect Personal Data from children under 18 years of age without parental consent. If we learn that we have collected Personal Data from a child under 18, we will take steps to delete such information promptly. Parents or guardians who believe we may have collected information from a child should contact us at hello@optron.app.

Indian Privacy Rights

As a user in India, you have certain rights regarding your Personal Data:

• Right to access your Personal Data
• Right to correct or update inaccurate information
• Right to delete your Personal Data (subject to legal requirements)
• Right to restrict processing of your Personal Data
• Right to data portability
• Right to withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at hello@optron.app. We will respond to your request within a reasonable timeframe and in accordance with applicable Indian privacy laws.

International Data Transfers

Your Personal Data may be transferred to and processed in countries other than India. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Indian data protection requirements.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website, sending you an email notification, or through other appropriate communication channels. Your continued use of our Services after any updates constitutes your acceptance of the revised policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: