From Manual Tasks to Autonomous Operations
The Touchless Rate—the percentage of transactions processed without human intervention—is the definitive metric of operational excellence. We deploy a converged stack of Process Mining, Intelligent Workflows, and AI Agents to replace subjective guesswork with objective, data-driven action, liberating your talent from repetitive tasks and transforming cost centers into strategic assets.
A low touchless rate is a symptom of deeper, systemic issues that create financial leakage, block scalability, and frustrate leaders across the organization.
Individual team metrics look 'green,' but the end-to-end process still fails and invoices are paid late. The true process is a 'spaghetti' of undocumented workarounds, making it impossible to scale or respond to growth.
Manual processing is labor-intensive and error-prone, leading to high transaction costs and rework loops. You lose money by failing to capture early payment discounts and face increased risk from compliance breaches.
Critical information remains locked in unstructured 'dark data' like PDFs and emails, blocking automation. Improvement efforts stall as teams view data as 'finger pointing,' and experts waste time fixing exceptions caused by upstream data failures.
Our proven 'Identify, Fix, Measure' framework provides a systematic path to achieving best-in-class touchless rates of 70-90% by diagnosing the root cause of manual work and deploying targeted, intelligent solutions.
Evidence over anecdotes—curated insights to move from ideas to proven impact.
Discover solutions tailored to the unique challenges and goals of your function.
Learn how we tackle specific, high-impact business problems to deliver measurable results.
